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Transfer your Workday pension from Aviva to Fidelity

Fidelity replaced Aviva as Workday’s long term savings provider on 1st April 2021 . Your pension contributions from April’s pay onwards have been paid into the new plan with Fidelity, rather than Aviva. This is called the Workday Retirement Savings Plan.

If you want to, you can also move your Workday pension savings that you have built up with Aviva to Fidelity, so they’re all in one place. Moving your pension pots to a single provider means less paperwork and could be an easier way to manage your pension savings.

Fidelity will be performing a 'bulk transfer' where the Workday pension savings of any employees who opt-in will all be moved at the same time. If you choose to participate, your Workday pension savings with Aviva will be moved into your new Fidelity account and they will not be out of the market while it happens. You can move your Workday pension savings at a later date, however they will be out of the market while the transfer happens.

To be included in the bulk transfer all you need to do is submit the online application by 21st June 2021 (see how to submit your online application below). We then expect to complete the transfer by end of July. We will send you an email confirmation once the transfer is complete.

If you don’t want to transfer your pension savings to Fidelity, you don’t need to complete this application or take any other action. Your existing policy will remain invested with Aviva.

Guide to help you get started

We have created a list of frequently asked questions to answer any query you may have about the transfer process. You may also want to review the plan literature you should have been provided with when you joined Fidelity. You can also access the documents by logging in to PlanViewer and then selecting ‘Plan information’ and ‘Forms and documents’. Register with PlanViewer if you don’t have online access.

Things to consider

  • Before transferring your pension, we strongly recommend you undertake a full comparison of the benefits, charges, features and services offered. If you are not sure about the suitability of the transfer, you should speak to an authorised financial adviser.
  • Your transferred savings will be invested into the plan’s default investment strategy FutureWise, unless you have selected an alternative investment strategy for your transferred savings.
  • You can choose to invest in different investment for your transferred savings, company contributions, or your own contributions, you can do this by logging into PlanViewer.
  • The value of your pension savings is not guaranteed and can go up and down depending on the market performance - this means you could get back less than you have paid originally.

Note, if you decide to transfer your pension savings from Aviva to Fidelity, you won’t be able to make any changes to them from 6th July 2021 to 20th July 2021 (inclusive). During this period, you will continue to have access to PlanViewer to check your balance, view and print statements or to track your contributions. You will also continue to have access to the Workplace Investing Service Centre for any other queries.

To submit your online application, you’ll need to:


Register or Login to PlanViewer

Register with PlanViewer if you don’t have online access or log in to your PlanViewer account if you’ve already registered.


Click 'Opt-in to transfer by 21st June 2021'

Once you log in, please click ‘Opt-in to transfer by 21st June 2021' on the homepage banner.


Complete the online application

You will need your Aviva policy number of the pension. This would be in the format F49849/XXX. You can find these details from your online Aviva account, any pension paperwork or annual statements.

Start your pension transfer

Already have online access?

If you’ve already registered with PlanViewer, you can start transferring your pension online now.

Don't have online access?

To start transferring your pension online, you need to register with PlanViewer and then submit the transfer request.

Have more questions?

Please contact our Workplace Investing Service Centre on 0800 3 68 68 68 between 8am - 6pm, Monday to Friday.

If you don’t know your Aviva policy number or have questions regarding access to your Aviva pension account during the transfer period, please contact Aviva customer services at 0800 068 1431.