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Welcome to The Heathrow DC Pension Plan

See how your pension works and manage your long term savings.

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Important information - The performance of your pension savings plan is not guaranteed, and the value of your investments can go down as well as up, so you may get back less than you invest. Should your plan have particular tax features, these will depend on your personal circumstances and all pension and tax rules may change in the future.

This website does not contain any personal recommendations for a particular course of action, service or product. If you are unsure of the right approach for you personally, you should speak to an authorised financial adviser. The minimum age you can normally access your pension savings is currently 55, and may change to 57 in 2028.

You should regularly review your retirement objectives and choices and, if you are unsure whether the investments in your Plan are suitable for you, you should contact an authorised financial adviser. Please read Your Investment Choices Guide in PlanViewer which contains important information about your plan investments, charges and risks.

Managing your pension savings

PlanViewer provides you with 24 hour access to:

  • view the value of your account
  • review how your money is invested
  • track contributions paid to your account
  • find information on the investment funds available to you
  • use planning tools to help you plan for your future

When accessing for the first time, you'll need to register with your Fidelity reference number (included on your welcome letter or any letter you may have received from Fidelity) and your National Insurance number. See the PlanViewer registration guide here


Access your secure online pension account with Fidelity’s PlanViewer.

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Workplace Investing Service Centre

Need to speak to Fidelity?

Our dedicated Workplace Investing Service Centre is available any time between 8am and 6pm, Monday to Friday (excluding UK bank holidays).

Telephone: 0800 3 68 68 68
Post: Fidelity Pensions Management, Beech Gate, Millfield Lane, Tadworth, Surrey, KT20 6RP

DC Governance

Fidelity provides governance oversight to ensure consistency and best practice for all plan members. Find out more about Fidelity’s DC governance here.

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