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Welcome to your Direct Line Group Personal Pension Plan

See how your pension works and manage your long term savings.

Important information - please keep in mind that the value of investments can fall as well as rise. This information is not a personal recommendation for any particular investment or action. Tax treatment depends on individual circumstances and all tax rules may change in the future. If you are unsure about the suitability of an investment you should speak to an authorised financial adviser. The minimum age you can normally access your pension savings is currently 55, and is due to rise to 57 on 6 April 2028, unless you have a lower protected pension age.

Managing your pension savings

PlanViewer provides you with 24 hour access to:

view the value of your account
review how your money is invested
track contributions paid to your account
find information on the investment funds available to you
use planning tools to help you plan for your future

When accessing for the first time, you'll need to register with your Fidelity reference number (included on your welcome letter or any letter you may have received from Fidelity) and your National Insurance number.

Once registered you'll be able to access your account, without any login details directly, using the links on this page or via Workday, when logged onto DLG.

PlanViewer

Access your secure online pension account with Fidelity’s PlanViewer.

Workplace Investing Service Centre

Need to speak to Fidelity?

Our dedicated Workplace Investing Service Centre is available any time between 8am and 6pm, Monday to Friday.

Email: pensions.service@fil.com
Tel.: 0800 3 68 68 68

DC Governance

Fidelity provides governance oversight to ensure consistency and best practice for all plan members. Find out more about Fidelity’s DC governance here.

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This information is not a personal recommendation for any particular investment, you are responsible for deciding whether an investment is suitable for you. In doing so, please remember that past performance is not a guide to future performance, the performance of funds is not guaranteed and the value of your investments can go down as well as up, so you may get back less than you invest. When investments have particular tax features, these will depend on your personal circumstances and tax rules may change in the future. You should regularly review your investment objectives and choices and if you are unsure whether an investment is suitable for you, you should contact an authorised financial adviser.