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PlanViewer – your pension at your fingertips

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Welcome to Fidelity, your workplace pension benefit provider. To login to our online management tool, PlanViewer, for the first time, you’ll need to  register as a new user. PlanViewer provides you with 24 hour online access to view information on your account & makes it easy for you to:

  • See your current pension value and your pension’s performance.
  • Check on contributions, view fund information and transfers.
  • Download any pension plan documents, access planning tools and more.

If you’ve already registered with PlanViewer, you can  login to PlanViewer with your username and password. If you forget your login details, click on ‘can’t login to your account?’ and follow the steps.

Still having problems?

If you have a general enquiry or need to request new login details for PlanViewer, you can contact Fidelity's Pensions Service Centre via email at

So we can identify you on our system, please remember to include the names of your employer and the Plan as well as your own personal details.

You can also contact our Workplace Investing Service Centre on 0800 3 68 68 68 or (+44) 1737 838 585 from outside the UK. Lines are open Monday to Friday, 8am to 6pm (UK time).


Issued in the UK by FIL Pensions Management (FPM) authorised and regulated by the Financial Conduct Authority, FIL Life Insurance Limited (FIL Life) authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority and in Ireland by FIL Life Insurance (Ireland) Limited (FIL Life Ireland), authorised and regulated by the Central Bank of Ireland.